Frequently asked questions

Everything you need
to know

We've gathered the most common questions about Alma. If yours isn't here, reach us at contact.almasupport@gmail.com.

✦ About Alma
Alma is a free AI-powered emotional wellness companion available 24 hours a day, 7 days a week. She offers active listening, genuine presence, and emotional support by voice or text — no judgment, no scheduling, no cost. She integrates humanistic, Jungian, cognitive-behavioral, and non-dogmatic spiritual approaches in every conversation.
No. Alma is an emotional wellness companion tool, not a licensed mental health service. She does not provide therapy, psychotherapy, medical advice, or diagnosis, and does not replace care from a licensed professional. If you need ongoing mental health support, please seek a qualified provider.
Anyone 18 or older who wants a safe space to talk about their emotions. Alma is especially helpful in moments when you need to be heard but don't have someone available — late at night, on weekends, or when the topic feels too personal to share with people close to you.
Yes. Alma is powered by advanced artificial intelligence trained for emotional support conversations. She uses natural language processing to understand what you share and responds with empathy and depth. You are always talking with an AI, never with a human.
✦ Sessions & features
Choose a theme — anxiety, self-awareness, relationships, purpose, grief, trauma, spirituality, or self-esteem — and start talking by voice or text. Alma listens, validates your feelings, and deepens the conversation at your pace. A session can last 5 minutes or an hour — you decide when to stop.
No. No registration, email address, or credit card is required to use free sessions. Just visit the site and start talking.
Yes. Alma offers three modes: Voice (speak and listen), Text (type like a chat), and Breathing (guided breathing exercises for moments of intense anxiety). You can switch between them at any time during a session.
Yes. Alma works on any device with a modern browser — phone, tablet, or computer — with no app installation required. For voice sessions, you'll need to grant microphone access when prompted.
This version of Alma speaks American English. A Portuguese version is available at almavoz.com.br for Brazilian users.
✦ Privacy & safety
No. Conversations are never saved to any database. Every session starts completely fresh with no stored history. Your privacy is an absolute priority. For full details, see our Privacy Policy.
We do not collect personally identifiable data during sessions. We use only anonymous usage data (such as session counts) to improve the service. We never sell or share data with third parties for commercial purposes.
Alma is not a crisis or emergency service. If you are experiencing suicidal thoughts, self-harm urges, or a mental health emergency, please reach out immediately:

988 Suicide & Crisis Lifeline — call or text 988 (free, 24/7)
Crisis Text Line — text HOME to 741741
Emergency services — call 911

Please do not hesitate to seek professional or emergency help.
✦ Plans & pricing
Yes. Free sessions require no credit card and no sign-up. There is a daily message limit on the free plan. The Premium plan offers unlimited daily messages, an even more humanized voice, and no ads during sessions.
The Premium plan costs $9.90 per month, with no commitment and cancellation at any time. You can continue using the free plan indefinitely with no obligation to upgrade.

Ready to be heard?

First sessions are completely free.
No sign-up, no credit card, no commitment.

🌙 Talk to Alma now